Give your own definition of a CRM

It's always hard to define what a CRM is about when you have not yet any experience within a company. This exercise is about explaining within a video with your own words what a CRM is about.

In this video, you will include a demo of a CRM solution of your choice. The video has to be 3 min long maximum.

The file you will send will be a pdf file in which you have a link pointing to a platform where your video is hosted.