The Matomo Tracking code checklist
Here is below a non exhaustive list of things to check if the Matomo tracking request is not sent properly:
- Check that the Matomo Tag Manager code is one the page.
- Check that you don't have mix content (a Matomo in https tracking a non https website and vice versa).
- Check within the network tab if the request are properly sent.
- Are Matomo cookies set?
- Isn't it the fact that you are in preview mode?
- Is your IP excluded from Matomo?
- Do you have the opt-out feature on?
- If using Matomo Tag Manager are you sure you have a Matomo Tag within it?
- If using Matomo Tag Manager are you sure that you are sending the data to right site ID?
- Did you give a try to send the Matomo pixel instead?
Last modified: Monday, 4 May 2020, 2:41 PM